Air Zimbabwe
Victoria Falls Airport.
Sunday 24th March 2024
Time: 10:00hrs.
Complaint against Air Zimbabwe Employee named Monalisa.
As I was by the check-in counter for the Vic Falls to Bulawa... Read More >>
Victoria Falls to Harare. Never choose this company. Departure times can not be relied. Our flight departed 3.5 hours earlier than it should've. We were only informed the previous day in the evening. ... Read More >>
Fast food outlet Kentucky Fried Chicken (KFC) Africa which closed all its restaurants in the country a month ago, has re-opened the restaurants.
In a statement, KFC Africa - the franchise in Zimbab... Read More >>
ON November 2, I boarded an Extra City Luxury coach from Bulawayo to Harare for the first time. I had been referred by a friend as it was a cheaper option.
Cheap it was as it only cost $25 compare... Read More >>
There are retail shops or service providers that you get into and you feel important, appreciated and welcome.
Their products might be expensive, but somehow people keep coming back again and again... Read More >>
I had breakfast this morning with a dear friend of mine, Jon Westenberg.
We got to talking about how he should respond to a journalist who threw some pretty negative coverage his way.
And it was... Read More >>
"Poor customer service can have a ripple effect that harms your business in many ways.
"The blemish of negative service reaches beyond a single customer or employee to include your full staff as we... Read More >>
Fast food outlet Kentucky Fried Chicken (KFC) Africa which closed all its restaurants in the country a month ago, has re-opened the restaurants.
In a statement, KFC Africa - the franchise in Zimba... Read More >>
Cordellia Eve cancelled tickets on 17 April 2017, details are below:
1. Ticket number: 2004172101MY832
Departing Cape Town on Thursday 20 April 2017 14:30hrs
2. Ticket number: 2104173305MY832
De... Read More >>
I have a glass top stove touch screen which had 2 plates suddenly stop working. I took it to the Defy approved Centre in MASASA Harare. Apparently they said it needed a part and they have been saying ... Read More >>
Kudzai Kadzombe travelled with intercape on the 16th of May 2017 from Park station to Zimbabwe harare. On checking in my luggage and weighing bit I was charged R580 for excess luggage and inside that ... Read More >>
From Queen Mary House:
On he 7th February I sent an email to my Liaison Officer in Harare Zimbabwe .
First complaint was about the iniquitous bank charges.. In Zimbabwe we are charged US$4.95 + ... Read More >>
Emirates Group / Emirates.com / service
Eria
I was on a flight from dxb to hre on the 30th of march, one air hostess with a name bianca was an extremely rude, unfriendly one.. the rest of the crew w... Read More >>
Dear Sir/Madam
I paid up my account number 13553213 on March 08th, 2017, but I have been disconnected this morning 23/03/2017. Please verify for me what is the problem.
My payment for receipt fo... Read More >>
Tadiwa Chidzidzi is very disappointed because you show a wide variety of sports on your supersport channels but you stopped showing nba basketball since the beginning of 2016/2017 season and it very i... Read More >>
Thabitha Khumalo (MP) writes:
My inquiry is ONLY about my Voyager Membership Card number 33015953 which l have waited to be sent to me for too many years. I then made an effort to find out why and ... Read More >>
vonai write.
hi we bought dstv decoders from messina south africa as a bulk order of 50 decoders and one of the decoder is failling to register with multichoice zimbabwe as it is said to be registe... Read More >>
Joseph Mangwaira says Pension no longer being received since late last year.
pension last received last year 2015 has been getting it since 1979.
my STANBIC account is 0622016421501.
I was inj... Read More >>
Ngoni Dexter Muhaso says on the 12th of november i made a booking for windhoek to livingstone on intercape.i was told to pay at their bank windhoek account.i did as agreed and sent pop to the fax they... Read More >>
I am a victim of an online scam by individuals advertising their company as Cheap Flight Air. We needed Air Tickets to go to the USA. When we saw their company, they appeared to be selling reasonably ... Read More >>
Deon Erlank
I traded a Mahindra Scorpio in on a new Mahindra Hawk 2012 model on 28/07/2012. When I bought this vehicle I was told that even though I was going to Zimbabwe I would not have any probl... Read More >>
Compassionate Traveller
I am a South African, who have compassion on the people of Zimbabwe. We went on a recent outreach to your country, and I was appalled at the police and the customs officials. ... Read More >>
Hi friend,
Corrupt officials head the investigation division of immigration in Harare (Mr. Cziba) just deporting people out of the country even if they possess their visa..
These people have for... Read More >>
1time Airlines South Africa
C Landsberg
I recently went on holiday, for my daughter's wedding, to East London, SA. I flew AirZim from Harare to Jo'burg without any hitch. I then had a connecting... Read More >>
EcoCash Daylight Robbery - it's not always as good as it sounds or the picture portrays
People from the rural areas are crying foul on EcoCash agents as they continually say they don't have money) ... Read More >>
WARNING:
When flying out of Zimbabwe, if you fly with Air Zimbabwe you will need to pay an additional US$50 per passenger to the Civil Aviation Authority of Zimbabwe (CAAZ) before leaving. If you f... Read More >>
Reviewed by Jerry 2. My father had a pension with Fidelity Life. They paid the initial 1/3 cash commutation then began paying the monthly annuity. He died leaving my mother alone who was entitled to r... Read More >>
Good day.
I booked a return ticket for my sister and myself on line to Victoria falls for 9.03.2016 returning 13.03.2016.Upon our return when checking in at Victoria falls we were shocked when the ... Read More >>
Reviewed by PZB-1 - I flew Air Zimbabwe two weeks ago and was confronted by an additional charge of US$50 by the Civil Aviation Authority of Zimbabwe before leaving the country. Apparently if you book... Read More >>
Reviewed by zeyn-osman - I travelled to Victoria Falls with my family in August last year . Locks to our bags were broken and clothing and grocery items were stolen. I reported this to Air Zimbabwe st... Read More >>
Thenjie A Dube says, "please answer me....i bought a phone from econet its faulty.all the times phones are wraped and put in a metal box as if they will go to the work shop the same day.i am surprised... Read More >>
Just wanted to point something out that most Zimbabweans are probably so used to that they are oblivious to the problem.
Today (9/5/16) I went to buy my groceries at Bon Marche Avondale at around 1... Read More >>
[On the 22nd January 2016] I went to dine at The Deck at Banff Lodge. I arrived just after 8pm and sat at the bar. Some of my friends were already there and were having drinks. On arrival I requested ... Read More >>
Below is an account of my experience with Econet "Customer Care" over the Christmas holiday period.
14 December: I arrived in Zim and bought a line at the Econet airport kiosk. As usual, the kiosk ... Read More >>
To Whom It May Concern,
I purchased an Addis Bin at PnP Westgate a week ago. It cost me around $22-00 but not more than $25-00.
Later on in the week I visited the Avondale branch. I saw the same... Read More >>
Thank you Econet Wireless Zimbabwe for the data bundles, you have no idea how you have changed lives and made it possible for millions of Zimbabwe.
We are so used to critiquing and analyzing but n... Read More >>
Dear Mrs. Mtasa & Mr. Nkala,
We have been a client of TelOne's ADSL since 2012 and have never experienced any problems till now; what we have is the Home Plus 10GB package. Ever since July after pa... Read More >>
It is a well known fact that whenever one goes to the registrars' office they are likely to spend quite a bit of time there in one queue or the other waiting to submit something or be attended to by s... Read More >>
In March I conveyed my dissatisfaction to OK management on the way I was treated by an employee at OK Mart in Bulawayo where I had gone to collect money sent to me from SA. I got a response from a T... Read More >>
I am so frustrated, my staff applied for their permits on the 11 November 2014. They have had no feedback. the website gives you dates that end on the 24/11 2014 and nothing since. it states its 8 w... Read More >>
If you feel that while you are being questioned or searched at a roadblock, the details involved have harassed you, hinted for bribes, or been generally aggressive, you are advised to contact the ZRP ... Read More >>
By Nigel Gambanga of techzim
I've lost count of the number of times my phone goes off because of an SMS related to services like instant news, online courses and job searches. I'm an Econet subscri... Read More >>
The Zimbabwe Electricity Transmission and Distribution Company (ZETDC) has unilaterally increased the debt redemption from 25 to 30 percent without consulting the debtors.
ZETDC says the move is to... Read More >>
Today, I am taking an unusual step to defend Econet Zimbabwe against the uninformed people throw tantrums at the country's largest mobile network service provider, accusing it of 'stealing' their v... Read More >>
We ask the Bulawayo City Council Authorities to stop corruption happening on commuter omnibuses loading people at drop off point called ko Sales House.
The area is only designated for dropping and ... Read More >>
May ZESA allow Econet through Ecocash to sell prepaid electricity tokens to the public. We are sick and tired of being constantly told that the network is down in Bulawayo.
Haddon and Sly is the o... Read More >>
People of Bulawayo, can anyone please explain how Bulawayo City Council does its water billing. I think there is a serious scam going on and many unsuspecting consumers like myself are being robbed in... Read More >>
Two wrongs don't make a right. Harare municipal police and ZRP have been using spikes as a traffic control measure against kombis, especially in the CBD and in many instances this has resulted in inno... Read More >>
I am annoyed, very annoyed, by a mobile cellphone service provider called Econet. The level of being annoyed is so high that I am even swearing at them using unprintable words.
Forget how the compa... Read More >>
I read that Multichoice's PR representative, Elizabeth Dziva, has indicated her company has started a series of cutoffs on Zimbabweans that subscribe to DStv South Africa. I am subscribed locally but ... Read More >>
Got myself a takeaway of rice and chicken from the foodworld that's in Mbuya Nehanda in Harare but was shocked whilst in the middle of helping myself to come across pieces of sadza.
At first I felt s... Read More >>
I paid for my TelOne bill using South African rands today and I regret that decision.
R3,000 gave me $223.53, initially I din not take notice but now doing my mathematics it appears as if TelOne u... Read More >>
I want to register my disgust and embarrassment with Zimbabwean Embassy in SA.
A tragedy took place more than a week ago of a Zimbabwean woman and her three kids who were found dead in Nelspruit M... Read More >>
We, the people of Zimbabwe welcome the decision by the government to open the airwaves to other players as progressive.
This will afford the general populace of Zimbabwe the privilege to tune to th... Read More >>
waterfalls harare has the worst roads so far espcially simon road have visited the guys at the council everyday in feb asking for sand so we could at least fix the road as residence or they come and r... Read More >>
LAST year Powertel had probably the worst internet dongle in the market due to its failure to maintain connectivity and billing issues but it appears they have since rectified its shortcoming and it's... Read More >>
CUSTOMERS have accused Econet Wireless, Zimbabwe's largest mobile network operator, of fleecing them by providing substandard services.
Econet Wireless customers have recently taken to social media... Read More >>
I am disillusioned by Bulawayo City Council. Council officials seem to focus mainly on water disconnections and anything that makes urban dwellers shiver at the sight of their staff doing the rounds a... Read More >>
Why is Econet running fake competitions that have no winners?
Has anyone ever won the $1,000 in the current SMS and win competition?
I really wonder?
Who do your valuable clients Econet?... Read More >>
Take note of Governor John Mangudya, a man of less talk and more action. It would seem a lot is happening behind the scenes.
We hear corporate and individual persons with bank balances who incurred... Read More >>
Emotions are running high at ZESA and a solution needs to be found that does not hurt both the consumers and the workers.
The only solution is ensuring that those who stole from the parastatal pay ... Read More >>
I note with concern the way children are being taught in Grade 7 Red at Highlands Junior School.
The teacher gives tests and homework of things she has never taught.
This work is neither marked,... Read More >>
Zimbabwe has for a long time suffered from the challenge of anemic consumer bodies.
Typically lobbyists seek to protect the general public or the constituents whom they represent against such conce... Read More >>
The Consumer Council of Zimbabwe (CCZ) has concluded public consultations on a proposed law that is expected to safeguard the interests of consumers.
The Consumer Protection Bill was launched by In... Read More >>
Zimbabwe should broaden its draft consumer protection legislation in view of the changing nature businesses to avoid extensive amendments, a South African consumer protection expert has said.
Speak... Read More >>
AFTER many years of battling to find answers on government's position regarding Zimbabwe dollar balances held by banks, the Reserve Bank of Zimbabwe (RBZ) on Wednesday 11 February 2015 finally solved ... Read More >>
Senatar Express trading as Mupfumi Coaches
1) The bus was dirty and smelly
2) The driver was very very rude
3) Half the bus on the inside was falling apart... Read More >>
Sometimes even the highest quality businesses and employees experience customer dissatisfaction. When a customer complains, the employee or manager must decide how to handle the conflict. Here are a f... Read More >>
The Ministry of Transport and Infrastructural Development website has been compromised and is currently infecting machines which visit the website!
If you do not have updated security for your mach... Read More >>
Police are fleecing Zimbabweans by illegally forcing motorists to pay spot fines, High Court Judge Francis Bere has said.
Addressing reporters and other stakeholders at the official opening of High... Read More >>
Good day,
We at Ocean Rock Media receive about 500 calls per day for the Zimbabwean consulate in Capetown. They have the wrong number on their website and and it is causing us to lose business as o... Read More >>
The Government is in the process of developing the Zimbabwe Quality Standards Regulatory Act, which is expected to be promulgated by the end of March.
The law will monitor and regulate the quality ... Read More >>
MultiChoice is advising its DStv subscribers to upgrade to newer decoders to avoid possible problems with repairs and missing out on future services.
While MultiChoice is not phasing out DStv decod... Read More >>
The Consumer Council of Zimbabwe (CCZ) says the envisaged Consumer Protection Bill is expected to moderate the exploitative relationship currently existing between businesses and consumers.
This em... Read More >>
DStv Zimbabwe should now start the usage-based billing. I think that our communications sector regulator POTRAZ must do something. At some point in SA, customers were allowed via DStv Self Service to ... Read More >>
I subscribed to the Zimpapers News Hub, paid the subscription fees, The Herald, Chronicle, H-Metro are updated frequently but surprisingly B-Metro was last updated on the 15th of January 2015 and toda... Read More >>
ZIMBABWEANS importing cars from Japan are being ripped off through a corrupt duty payment procedure at the country's Chirundu and Beitbridge border posts, it has emerged.
Car importers have reporte... Read More >>
"We have become too compromising when we should in fact, be demanding our right to the provision of good quality services and goods. We cannot continue to give excuses for shoddy services and let prov... Read More >>
I went to the Unisa exam department to ask for my script so I could have a look at it and have it remarked by the module lecturer.
The lady at the department first said my script was not there, th... Read More >>
THE Ministry of Industry and Commerce has accused retailers of cheating customers by under packing commodities, warning that they risk being slapped with penalties, Radio Dialogue reported.
There h... Read More >>
MY BEEF WITH ECONET
I do not know if I am the only person who has a beef with Econet Wireless Zimbabwe. I will admit I have seen similar complaints on twitter and Facebook and I am wondering if Econe... Read More >>
I was checking on twitter and saw a tweet by Evan Mawarire @PastorEvanLive with a picture of Raw chicken & chips that were said to have sat in sun on the ground for 45mins @ChickenInn 2nd Street ... Read More >>
I was driving on the far left lane in South Africa on a dual carriageway and some lady driving on the far right side of the lane failed to realise that the car in front of her was stopping to turn. By... Read More >>
Winlian Decor messed up my wedding. I paid for all my decor in full. On the day of the wedding, at the reception, more guests started coming in - they couldn't find seats, so the ushering team ran to ... Read More >>
I was just browsing the internet and came across the message below from our loved mobile operator's facebook page called Econet Wireless Zimbabwe Complaints Desk.
"Good News !!!!!
We have foward... Read More >>
I received 5 shirts from the UK clearly market that they are a present for Xmas and guess what our bankrupt Zimra decide to charge duty on the 5 shirts which qualifies for a $50 gift rebate. Ended up ... Read More >>
by Shame Makoshori
THE last time I stayed at the Elephant Hills Resort in December 2010 I had a completely horrible experience. The whole five days were filled with disappointments. I returned t... Read More >>
We returned to Harare on New Year's Day from Sabi Conservancy (Senuko Section) via Chisumbanje and Birchenough Bridge, then onto Mutare and HRE.
The so-called trunk road just beyond the Malilangwe ... Read More >>
The sunshine city risks another bout of cholera and typhoid as the Harare City Council fails to collect garbage piling around the town due to inadequate refuse collecting trucks.
There is disturbin... Read More >>
CABS bank houses sold on mortgage in Budiriro have succumbed to bad weather with some having already started cracking.
What could have been a success story in the housing history of Zimbabwe is now... Read More >>
Zimbabwe has for a long time suffered from the challenge of anemic consumer bodies.
Typically lobbyists seek to protect the general public or the constituents whom they represent against such conce... Read More >>
The year 2014 will go down as yet another year in which electoral promises from the ruling Zanu-PF government and local authorities have failed to translate into meaningful improvement in service deli... Read More >>
The shocking state of our national airline's Internet presence sums up the perennial, bumpy condition of Air Zimbabwe. And to imagine that someone is remunerated real money; USDs each month-end, to su... Read More >>
I want to compliment MultiChoice Zimbabwe for activating SuperSport 5 (SS5) to enable all DStv subscribers to witness Africa's biggest sporting spectacle, the 2015 Africa Cup of Nations (Afcon) tourna... Read More >>
Victoria Ruzvidzo
My instalment a fortnight ago - ''Not with my Dollar" - had my inbox jammed as consumers went into a trance expressing their disgust at the poor service delivery that has afflicte... Read More >>
I am not complaining but want to share this with you. If you feel that while you are being questioned or searched at a roadblock, the details involved have harassed you, hinted for bribes, or been gen... Read More >>
Memory Nguwi
Poor customer service in Zimbabwean companies remains a cause for concern. There are some companies that pride themselves on good customer service and really put effort into ensuring t... Read More >>
The Bulawayo city council has failed to attend to a burst sewer which has been flowing since Mid December at our house in Nketa 9.
I have exhausted all communications channels. The sewer has now sp... Read More >>
Can Mgcini Nkolomi do something about our beloved sport. The guy who has the franchise right now is totally clueless and broke.
He fired the best DJs and most of the experienced staff now the bar i... Read More >>
Unbelievable that we have the same songs repeated on VH1C Channel 323 every single day.
There are tons of songs from the past but we have some lazy person just programming the same songs every sing... Read More >>
I have posted few complaints to different companies reporting bad services received.
I am glad to say even though some problems were not resolved, they will receive serious attention and I hope th... Read More >>
Went to Ecobank Parkade Centre in Bulawayo after talking to Thandi the customer services manager last week. She opened my account. What a pleasure. The security was great in directing those who didn't... Read More >>
I recently import a truck and I submitted all the documentation including receipts from seller and shipping company to vic falls Zimta official on request. My truck was then revalued and to my surpris... Read More >>
I have noticed that people refused to pay their home radio and TV licenses and they always have infinite reasons why they did not want to pay up.
The most common reason why people do not want to pa... Read More >>
I was sent a parcel from abroad and surprisingly, DHL Zimbabwe charged me $25 to collect the parcel. On top of the $25 they charged me to collect, I had to pay duty for the parcel.
My biggest prob... Read More >>
Premier Service Medical Aid Society (PSMAS) is giving a raw to its membership in the post Cuthbert Dube era.
Doctors are demanding a core-payment of $20 for consultation, advising you to claim you... Read More >>
A display wall advert at the Chicken Slice's outlet on 9th Avenue and Fort Street features the words "Umkwenyana uqobo uyabuya le Chicken Slice", should have read "Umkhwenyana oqotho uza le Chicken Sl... Read More >>
Last week I went to Menlyn Mall in search of a dress for a wedding. I am accustomed to normally searching on my own and only asking the assistants for help with sizes etc.
Having been an Edgars cus... Read More >>
Zimbabwe's flamboyant network provider, Econet Wireless is continuously failing us its users on data connectivity
On a daily basis between 19:00 - 22:00 the Internet connection is always down beca... Read More >>
Telone ADSL services have improved substantially over that last year. I subscribed with them at a time when it was quite slow and most of my mates just thought it was useless. However I'm impressed, r... Read More >>
We have been Africom subscribers for almost a year using about 5 dongles.
This service was running smoothly and obviously was a lot cheaper than running on Econet Internet where we pay $50 for 2Gig... Read More >>
Thanks to some sharp work from Econet, we spoke to a gentleman named "Parshon" whom we put in touch with the complainant. The matter has been solved, there was a leakage of airtime.
The Econet guys... Read More >>
This is a case about the "disappearing" Econet airtime and yah, it does disappear. I've heard a lot of people complain about this, myself included but usually I was taking note of the rate at which it... Read More >>
The government says mobile telecommunications companies are ripping off subscribers through high charges for mobile money transfer services.
This was revealed at the annual ICTs Achievers Awards in... Read More >>
I want to buy a house but I don't have an idea as to which bank is currently offering mortgage loans. At some point CABS was said to be issuing mortgage loans but when I enquired, I was told that they... Read More >>
by Michael Bergdahl International Speaker, Author, & Wal-Mart Competition Authority
His Books: "What I Learned From Sam Walton" & "The 10 Rules of Sam Walton"
"To any enterprise, there are no j... Read More >>
HAWKFLIGHT Housing Construction Company has been sued for allegedly selling "uninhabitable" houses built on weak foundations, making them susceptible to collapse within a few years.
Forty-six resid... Read More >>
HAWKFLIGHT Housing Construction Company has been sued for allegedly selling "uninhabitable" houses built on weak foundations, making them susceptible to collapse within a few years.
Forty-six resid... Read More >>
Complaints of slow call centre responses for subscribers of Zimbabwe's biggest mobile network Econet Wireless could be curbed in future. Econet Wireless is implementing a highly advanced call centre s... Read More >>
It has always been difficult to call family in Zimbabwe. No power etc would create long efforts to eventually get through.
Now all calls to this country start charging immediately - before even ri... Read More >>
For 3 weeks now I have been trying to call the so called VFS GLOBAL that is supposed to be renewing Zimbabwe Special Permits to no avail.
The system say you make an online application, go pay R870... Read More >>
The potential benefits to a business from providing a consistently high level of customer service include:
• Increased sales - more likely to try out other products/services too
• Customer loy... Read More >>
Your business would not exist without customers. And if you have customers, you need to have not just customer service, but superior customer service.
Everybody talks about the importance of superi... Read More >>
The customer service at CBZ Borrowdale Bank is terrible.
The operations manager Jeff or whatever his name is arrogant and thinks the branch is his house..."you don't come to my house and say next d... Read More >>
By Charlton Tsodzo
Dear Econet Wireless....yeah we know you guys have a founder who inspires people everyday, you are the largest cellular network provider in the country.....you got a rich history w... Read More >>
by Alex Magaisa
It seems to me that not a single day passes without reading a rant directed at Zimbabwe's biggest company, Econet - the diversified mobile phone services business.
I had my own ra... Read More >>
I received some messages to say my line was not registered and I went to your Livingstone Shop to have it registered 2 weeks ago.
The gentleman who served me advised that everything was now in ord... Read More >>
I am so sick and tired of the service from Tel-one and their ADSL!!!
Everyday the network is a problem, it's on .. off..on... off and when one complains you get.. we will come and check your conne... Read More >>
TIP 1: When asking for the manager by telephone, know his or her name.
Don't just ask for "the manager" because you will be asked what it is regarding, and if it is a complaint about an associate,... Read More >>
"Take care of the pennies and the pounds will take care of themselves," says the hopeful English adage.
This wise saying means if you take care of little things one at a time, they can add up to bi... Read More >>
Am absolutely dismayed by the conduct of Zesa staff when it comes to dealing with faults. After the rains on Saturday we lost power in Lobengula west. Some houses have power some don't. We phoned ZESA... Read More >>
A cash withdrawal was done at the Standard Chartered ATM, down on Nelson Mandela Avenue and Second Street (or whatever it's called now).
Apparently this isn't the first time it has happened. Some n... Read More >>
Don't you just hate it when you scratch your recharge card far too vigorously, and accidentally delete one or more of the numbers, and then have to try and guess what they might be?!
This evening I... Read More >>
I just want to applaud Dandemutande's Support Centre for a splendid job they are doing.
I believe these people are one of the most responsive service providers in Zimbabwe, yes. Having have dealt w... Read More >>
So, my wife is always on my case about me not checking shopping receipts to make sure everything is kosher. I never do, even after having witnessed her correct a wrong barcode and price here and there... Read More >>
Complaints
If you have been treated unfairly by a supplier/service provider, we encourage the following general steps of action as an effective way to complain:
First, be clear of what the probl... Read More >>
LOW cost carrier flyafrica-Zimbabwe will introduce flights between Harare and Victoria Falls next month as it enters the domestic market in another boost for the tourism industry.
It will fly four ... Read More >>
by Pamela Nyabadza of Sunday Mail
CUSTOMER service, particularly in an environment where the economy continues to groan under multiple pressures, is a rarity, but Government and private organisatio... Read More >>
by Ngonidzashe Chiutsi of the Sunday News
THE Consumer Council of Zimbabwe will this week start public consultation meetings on the Consumer Protection Bill where people are expected to air their i... Read More >>
I just experienced a customers card being swallowed by a machine and a guy was about to leave as he had already knocked and the client ran to the door report the card and he was assisted and the car... Read More >>
As we enter the busy shopping season, reports on HelloMukoma.com reflect various complaints from disappointed customers. To avoid mishaps and to have items delivered on time, ensure to get your orders... Read More >>
Zimbabwe's largest retailer, OK Zimbabwe does not expect an improvement in the operating environment in the March full year as performance will be affected by the fragile economy.
Reflecting on we... Read More >>
I am a student and have limited funds for food... Unfortunately I'm in love with sushi and hardly ever get to buy it because of the price. I have been collecting the tags at the end of my slips which ... Read More >>
I simply cannot understand how a huge company such as Telkom cannot invest in training some of their staff to deliver better service to their clients. Do I have to accept that staff could just laugh a... Read More >>
I feel I need to warn my fellow citizens out there who might fall prey to ZIMNAT guys who are going around advertising some false life assurance. All they do is give you false information about the be... Read More >>
When we go to professionals like a financial adviser or accountant for advice, we aren't only consulting that person, if you think about it. We're all vessels of what we've learned throughout our live... Read More >>
I have had a problem with my phone, I could not get my ID? I called Telecel yesterday and the guys promised to call back in 30 minutes and he never called. Today I called at about 7pm and I was very i... Read More >>
I managed to order 2 smart devices instead of one due to a technical fault. I received continuous feedback from Fazlan and because of this, the order was expedited. The help received from Fazlan made ... Read More >>
Me and my brother just popped in for a late night snack and I was very impressed with the level of service. From the gentleman at the door, my waitress (especially the waitress) as well as the store m... Read More >>
I send money to Zimbabwe on 5 April 2014 for taking a close relative to hospital. Was using the eWallet to Zimbabwe service. When they went to collect on 07 April 2014, they were told the ID number i ... Read More >>
Good Day, FNB launched the send money to zimbabwe product which they have been advertising so much as well . I decided to use this service last week and up to now the recipient hasnt been able to acce... Read More >>
A medical devise was ordered and took 3 days of international transit to get to Harare airport which i would consider very reasonable, close to pretty good.DHL picked up on the parcel and duties and f... Read More >>
"I would like to thank Econet Service Centre at Bradfield for their friendly fantastic help this morning.Truly a pleasure to go there" Sandy Strydom... Read More >>
"Kindly note that I hereby express my disappointment at the way I have been treated by multichoice Zimbabwe. I wanted to be connected on a new account, obviously in time for the world cup, but to date... Read More >>
@econetzimbabwe No means no. Stop molesting my line with your spam texts.Aggressive marketing is one thing but you're going overboard!- Econet is sending unsolicited text messages. The spam messages a... Read More >>
"Telecel Zimbabwe is now taking customers for a ride, their data is not working, their watsup bundles are not working, customer service is pathetic, there call centre agents are rude to say the least,... Read More >>
I'm appauled at the customer service at Choppies Bulawayo Center. Just spent over 15mins waiting to get some fruits weighed and when I asked one of the workers I was just brushed off so I had 2 put th... Read More >>
Home
Write a Report
View Reports
Customer Zone
Company Zone
Hello Mukoma's Most
News & Stories
Consumer Tips & Tricks
Questions
Help Guide
Facebook
Twitter